Conventions Exclusives Terms & Conditions

Product Availability:

• Some item(s) have limited stock available so to best ensure you don’t miss out, we highly recommend you do a checkout with the item(s) you like immediately. Please be aware that adding an item to your cart does not reserve this item and as such your order is not guaranteed until you have completed the checkout process. If someone manages to check-out before you, you may miss out on your desired item. Scifitoys is unable to assist you if something sells from your cart before you are able to check out, and will not be held responsible in the event this takes place.
• For item(s) with limited stock available, stock allocation may occur to your order(s), even after your order(s) is completed.
• In the occasion where we oversell on some item(s) during the promotion, we will notify you as soon as possible, and a refund will be processed back to you. 
• Please note that some exclusives are strictly limited to one unit per person/household and our system will automatically cancel your order without further notices.

Shipping Times: 

• Due to the amount of orders that will be made during this event, our order dispatch times will be longer than the usual 24-48 hour time-frame that we aim for. We will be reallocating resources to ensure that all orders are dispatched as quickly as possible, however please note that in purchasing these Convention Eclsuive items, you are confirming that you are aware that it may take up to 10 business days for your order to be dispatched. We do appreciate your patience during these peak times, and ask that you please refrain from contacting us about this delay in the meantime. This will delay us further. 

Order Cancellations & Mergers: 

• All sales in this event is final and any "change of mind" returns will not be accepted.
• Shipping costs for multiple orders will not be cancelled or merged. 
• During this busy time we will not be able to add product(s) to your existing orders because of the sheer amount of orders being processed in the warehouse. If you wish to purchase additional items, you will be required to make an entirely new order.